Terms & Conditions

About the Association

The Association of Steam Boiler Operator & Engineer, also known as Pertubuhan Operator & Jurutera Dandang Stim Malaysia, is a national registered professional association in Malaysia.

The association supports professional welfare, technical development, career advancement, knowledge exchange and industry engagement for steam boiler operators, engineers, technologists and related practitioners.

Acceptance of Terms

By using this website or submitting an application or registration, you agree to comply with these Terms and Conditions and all applicable policies displayed on the website.

If you do not agree with these terms, you should stop using the website and should not submit personal information, applications or payments through our services.

Website Use

You agree not to:

• Use the website for unlawful, fraudulent or misleading purposes.
• Attempt to gain unauthorised access to the website, server, forms or administrative systems.
• Introduce viruses, malicious software, automated attacks or disruptive code.
• Copy, republish or commercially exploit website content without written permission.
• Submit false, inaccurate, incomplete or impersonated information.
• Interfere with the website’s availability, security or normal operation.

Membership Applications

Membership applications are subject to the association’s constitution, membership criteria, verification procedures and approval process.

• Applicants must provide accurate and complete information.
• Submission of an application does not guarantee acceptance.
• The association may request supporting qualifications, employment records or identity documents.
• Membership rights begin only after approval and payment of any applicable fee.
• Members are responsible for keeping their contact and professional information current.
• Membership may be suspended or terminated in accordance with the registered constitution and applicable decisions.

Course and Event Registration

Course and event registrations are subject to availability, participant eligibility, payment confirmation and any programme-specific requirements.

• A submitted form is an expression of interest until registration is confirmed by the organiser.
• Participants must ensure that the selected programme is suitable for their professional requirements.
• The association or training provider may request additional documents before confirming participation.
• Participants must comply with venue safety procedures, attendance requirements and instructor directions.
• Participants are responsible for travel, accommodation and personal expenses unless expressly included in writing.

Course Dates, Venues and Changes

Published dates, venues, instructors, course outlines, programme fees and availability may be changed where reasonably necessary.

A course may be postponed, relocated, delivered through a different format or cancelled because of insufficient enrolment, trainer availability, venue issues, safety concerns, regulatory requirements or circumstances outside the organiser’s reasonable control.

Confirmed participants will be informed using the contact information supplied during registration.

Fees and Payment

All fees are stated in Malaysian Ringgit unless otherwise specified. Applicable taxes, administrative charges or additional programme costs may be charged where stated.

• Payment must be made through an approved payment method.
• Registration may remain unconfirmed until full payment or approved sponsorship documentation is received.
• Participants are responsible for providing accurate billing and company information.
• Bank charges, transfer charges or other payment costs are the responsibility of the payer unless stated otherwise.
• Receipts or invoices will be issued based on the information supplied.

Cancellations, Transfers and Refunds

Cancellation, participant substitution, transfer and refund requests must be submitted in writing and are subject to the conditions stated in the relevant registration confirmation, invoice or programme notice.

• Approved refunds may be subject to administrative charges and costs already incurred.
• Non-attendance does not automatically qualify for a refund.
• Participant substitutions may require prior approval and eligibility verification.
• When the organiser cancels a programme, participants may be offered a transfer, credit or refund of eligible course fees.

Attendance and Certificates

Certificates of attendance, completion or competency are issued only when the relevant programme conditions have been met.

Conditions may include:

• Minimum attendance requirements.
• Completion of practical activities or assessments.
• Compliance with safety and conduct requirements.
• Submission of required documents.
• Full settlement of applicable programme fees.

Attendance at a course does not guarantee that a participant will pass an external examination, receive a statutory competency certificate or obtain professional registration.

Professional and Regulatory Disclaimer

Website and training information is provided for general professional and educational purposes. It should not be treated as a substitute for applicable legislation, official regulatory guidance, manufacturer instructions, engineering assessment or workplace-specific procedures.

Participants and employers remain responsible for determining whether a programme satisfies their individual legal, professional, competency or renewal requirements.

Unless expressly stated in official programme documentation, the association does not guarantee recognition, licensing, examination success, employment, promotion or regulatory approval.

Participant Conduct and Safety

Members and participants are expected to behave professionally, respectfully and safely during association activities.

• Follow instructor, organiser and venue instructions.
• Use required personal protective equipment.
• Do not engage in harassment, discrimination or disruption.
• Do not misuse equipment, facilities or training materials.
• Inform the organiser of relevant medical, accessibility or safety requirements where appropriate.

The organiser may remove a participant whose behaviour creates a safety risk, seriously disrupts the programme or breaches applicable rules. Refunds may not be available in such cases.

Intellectual Property

Unless otherwise stated, website content, association branding, course materials, graphics, documents, photographs and publications are owned by or licensed to the association or relevant content provider.

Materials may not be reproduced, uploaded, distributed, sold, recorded, modified or used commercially without prior written permission.

Participants may use supplied course materials for their personal learning and professional reference only, unless broader permission is expressly granted.

Photographs and Event Media

Photographs or recordings may be taken during association events, meetings and training programmes for reporting, documentation and promotional purposes.

Where appropriate, participants will be informed through event notices, registration materials or venue announcements. Participants who have a reasonable concern should notify the organiser before or during the event.

Third-Party Services and Links

The website may link to training partners, payment providers, online forms, social-media platforms, government resources and other external services.

External websites are operated independently. The association is not responsible for their availability, accuracy, security, privacy practices or content.

Accuracy and Availability

We aim to keep website information accurate and current. However, information may occasionally contain errors, omissions or outdated details.

The website may be temporarily unavailable because of maintenance, technical issues, security measures or circumstances beyond our reasonable control.

Visitors should obtain written confirmation before relying on important information relating to fees, schedules, eligibility, certification or regulatory requirements.

Limitation of Responsibility

To the extent permitted by applicable law, the association will not be responsible for indirect, incidental or consequential loss arising solely from website use, reliance on general website information, external websites or circumstances outside its reasonable control.

Nothing in these terms excludes responsibility that cannot lawfully be excluded under Malaysian law.

Privacy

Personal information submitted through the website, membership applications, course registrations or communications will be handled in accordance with our Privacy Policy.

Changes to These Terms

The association may amend these Terms and Conditions to reflect changes in services, administration, website features or applicable requirements.

Updated terms will be published on this page with a revised effective date. Continued use of the website after publication constitutes acceptance of the updated terms.

Governing Law

These Terms and Conditions are governed by the laws of Malaysia. Any dispute should first be raised with the association in good faith so that the parties may attempt to resolve it amicably.

Where a dispute cannot be resolved, it will be subject to the jurisdiction of the courts of Malaysia, unless applicable law requires otherwise.